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  1. #1
    Fashion Designer Ilovetodesign's Avatar
    Join Date
    Jun 2013
    Posts
    509

    Question Flooded With Lots of Old Goals From Past

    Hi everyone,
    How is everyone doing? All of a sudden I keep getting several old goals in RS,
    from the past saying I didn't finish them.
    Asking if I want to finish them and trying to take my gems too.
    Not sure yet if this is happening in BS.

    Thank you very much for all help,
    Amy


    Update:
    Quote Originally Posted by [S8] Elsa View Post
    We've thoroughly examined the issue and identified the root cause of the issue is from Android devices that have software or hardware compatibility issues that cause the game to behave in an unpredictable way. We have not been able to reproduce the issue on a player's account using the exact same specifications, so the cause is directly impacted by something on the specific device configuration being used and the actions being made.

    We're not able to provide support for issues that may occur due to third-party interference such as device issues or third-party software. I apologize for the inconvenience.

    If you purchased Gems with real-world money and you need help with them, please submit a request through support with the purchase category.
    Last edited by Rynetory2; 05-05-18 at 10:13 PM.
    ​Amy

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