I put TrickorTreent in the evolution temple, who I thought was eight hours, but turned out to be twenty-four. So, I paid gems to skip the last chapter, but she never appeared in my storage. I forced closed and was right back to the last step. It repeatedly did this, and now it has stopped, but it is too late to get her.
Please contact Support as suggested by Silverrain1 and have an agent check your game and help you further. Here's the link to contact Support.
https://support.storm8.com/hc/en-us/requests/new
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