EVENT: Sunny Days - 2017 Jun 10

[edadrfdsc]

my guess is that the points needed for the final individual prize is extremely high such that we would need the 5000 points we receive from obtaining the last community prize for it

it took us 4.5 days to accumulate 39,000,000 bright suns, which means by proportion we will need 14.5 days to accumulate 125,000,000 suns

[Zenobia15]

....can it be true? I bought a sundial before we got it "gifted" through the event. Now that we reached the aquired suns for the free sundial I dont get it so that I have two?! I bet I can BUY another one but dont get the free? Went out and in of the game because I could not believe it but nope....no sundial in my storage. Anybody else with that problem??? 

[federerGOAT]

One of my account did not get the 1600+ bonus for raising the sunfish to level 15.

Have force closed it many times but nothing doing.

[mutley00]

Hi Zenobia15
Yes I am in same position. I bought a Sundial early in the game thinking I'd need the extra Suns and just noticed that although the 2nd Community prize is showing complete, I didn't get the 'free' one, nor did I get the 'popup' advising of it.

Have reloaded my game twice and Sundial has definitely not appeared in my storage. However on checking my 'baby' account, I see I did get both the free Sundial and the 'pop up' there ok.

So it looks like we've been missed - and unless S8 sort this, we've been well & truly conned out of 250 Gems.

[Rynetory2]

....can it be true? I bought a sundial before we got it "gifted" through the event. Now that we reached the aquired suns for the free sundial I dont get it so that I have two?! I bet I can BUY another one but dont get the free? Went out and in of the game because I could not believe it but nope....no sundial in my storage. Anybody else with that problem??? 

Hi Zenobia15
Yes I am in same position. I bought a Sundial early in the game thinking I'd need the extra Suns and just noticed that although the 2nd Community prize is showing complete, I didn't get the 'free' one, nor did I get the 'popup' advising of it.

Have reloaded my game twice and Sundial has definitely not appeared in my storage. However on checking my 'baby' account, I see I did get both the free Sundial and the 'pop up' there ok.

So it looks like we've been missed - and unless S8 sort this, we've been well & truly conned out of 250 Gems.

Hey guys, sorry that you didn't receive your Sundial prize. I've flagged in this issue for you. Please wait for the Community Managers to check. In the mean time, please post if you happen to find your Sundial prize. Thanks.

[Rynetory2]

One of my account did not get the 1600+ bonus for raising the sunfish to level 15.

Have force closed it many times but nothing doing.

Please contact Support via support form so an agent can check your game. And send me your ticket number via private message and I'll help you to report in. I'll need your account id as well. Thanks.

[mutley00]

Thanks for looking into this Rynetory2

[Rynetory2]

Thanks for looking into this Rynetory2

No worries, glad to help. Please wait for the CMs to check in the morning. (California time)

[DirkDragon]

Suns are not being added to the total unless I reload. Makes you wonder if you're getting them all.

[AppieP]

Here the Egg of Sungazer.