Hi there!

I have been playing this game for a few weeks now and I'm starting to get really frustrated. I am on Level 24.

Well I completed the collection of animals where I won the Jack Russel pet and I put in my shop but now it's not there anymore. It keeps telling me to go purchase it in the market but why would I have to do that if I won it from completing a collection? I have even tried going to the market but it's not listed as a pet I can buy.