Can't collect gems from Isle of Fortune

[HarleyQuinns28]

I could've swore right before I came here and wrote that I wasn't able to collect that I had 466 gems and now I have 425. Is there any way to have that checked?

[Rynetory2]

I could've swore right before I came here and wrote that I wasn't able to collect that I had 466 gems and now I have 425. Is there any way to have that checked?

I did a check on your posts and nope, I didnt see your post that. You can click on [My Profile] at the top right of the screen and click on your name tab to see your posts.

You need to contact Support: support form for an agent to check your gems. I'll report this over for you as well.

[lmcaveda]

I paid for the isle of furtune and it still says that I have 16 days left but I can't collect my gems anymore and the daily timer is gone. I wasn't able to collect my gems yesterday and I was hoping it would come back up in the morning but they didn't 😧

[lmcaveda]

Will I also be credited the gems from yesterday that I couldn't collect??

[Rynetory2]

The gems should credited to your account. Can you check?

Update:

This issue has been fixed. For players who are affected, you should have been credited your gems for the day. You'll be able to collect from the Unicorn correctly starting tomorrow.

[lmcaveda]

I'm still missing one days worth of gems

[Rynetory2]

I'm still missing one days worth of gems

I'm checking to see if someone is able to help you to check your account.

[Rynetory2]

I'm still missing one days worth of gems

The Community Manager has confirmed that gems have been credited to your account. Please contact Support via support form if you have more questions and they'll help you to check further. Thanks.