They shot themselves in the foot. When TL was in charge the updates were cute and practical. I spent money...But when S8 took over it went downhill...They got greedy and most the updates sucked. If they would just listen to the players they would be making more money. So I really don't feel sorry for S8...those who lost their jobs I think that's bad but they can blame the company and the poor management for that.
If they want to come out of the hole, then start listening to the players and come out with good updates...like the good old days.