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Thread: A day's progress lost?

  1. #1
    Host(ess)
    Join Date
    Sep 2013
    Posts
    12

    A day's progress lost?

    I think this is what has happened - is it possible that a whole day's progress has been lost/reset? I am back to the amount of money I had a day previously, and all of the red velvet cake that I had sold out yesterday has returned. I was looking at the screen which displays all the parts you own when it happened. The screen froze momentarily like it does when it syncs.

    Any help or insight you can give is appreciated.

  2. #2
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Oh no, very sorry to hear that! Do you think it could be due to your connection? If not, please send an email to support@storm8.com so an agent can check your game.

  3. #3
    Host(ess)
    Join Date
    Sep 2013
    Posts
    12
    Hi, I don't think it is my connection as everything else seems fine, but I'm not very sure. I'll send an email to the support team to check. Thanks for your help on this

  4. #4
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    It's good that you emailed Support since you were unsure. They will be able to check and help you out. All the best!

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