Lost my farm

**Rynetory2** · 12-17-16, 02:51 AM

Originally Posted by kalosmama

"......you will need to use any game, except Restaurant Story 1, listed on Post 1 of the Login Feature thread instead."

please tell me what is Post 1 ?
Where is the thread? please advise, thanks

Here's the link. https://forums.storm8.com/showthread...-to-all-games)

**kalosmama** · 12-17-16, 05:04 PM

Originally Posted by rynetory2

For your information, Farm 2 does not have the Login feature icon in the game. So if you want, you can download Bakery Story and use the login feature in there to transfer all your games under your account over to your new device. Good that you have pm Regina your ticket number, Support will help you further.

I got it done, my farm is back. thank you so much!

**Rynetory2** · 12-17-16, 05:20 PM

Originally Posted by kalosmama

I got it done, my farm is back. thank you so much!

Yay!!!! Congrats! So happy for you!

Now you can return back to your farm. You're very welcome. Oh by the way, do drop a note to cancel out your ticket if you don't need more help from Support. Happy farming!

**namthanh1** · 03-31-17, 06:26 PM

Hi Farm Story 2. I lost my iphone so had to use a new one. However, I only remember my storm8ID, my farm name and its level. I also sent my request to get back my farm in storm8 support. My ticket is #. A week past but I received no answer. Please help me to get back my farm.

**Rynetory2** · 03-31-17, 07:22 PM

Welcome to Farm Story 2 forum.

Oh dear, I am very sorry to hear about your loss of phone and farm.

I'm afraid that since you didn't have your old password, you won't be able to use the Login feature to transfer the game yourself. Support generally takes 5-7 business days to revert. Has it been over 7 business days for you? If so, please let me know.

Do ask Support to remove your other Storm8 id tagged to the lost device and help you set your password for your other account.

**namthanh1** · 04-05-17, 10:56 PM

Hi, I sent my request from 26.3 and until now there is no reply. Please help me to sovle the problem.

**Rynetory2** · 04-06-17, 06:17 AM

I've passed in your ticket number to the Community Manager to help you to check. Please continue to work with Support. They should be getting to you soon.

**namthanh1** · 04-12-17, 08:33 AM

No one has contacted me. What should I do next?

**Rynetory2** · 04-12-17, 08:42 AM

Oh dear! Sorry about that.

I've resubmitted your ticket number again.

**Rynetory2** · 04-12-17, 10:33 AM

Originally Posted by namthanh1

No one has contacted me. What should I do next?

Please check your Support request for reply.

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