Fantasy Forest: Current Bugs and Issues

[kooky panda]

I bought the goldenunicorn offer today. Right after the purchase the game crashed and i didn't got the goldenunicorn offer but i lost my money, thats 15-20$ and i didn't have that unicorn offer, can anyone help me what i should do now pls. thats so annoying.

Please contact support for assistance.

support.storm8.com >> submit a request

[missourijan]

The submit a request link posted does not work on my device.

[plaidkat]

Try going to settings-safari and clear out data, then restart your iphone to see if this helps.
Also make sure you have the most current software version for your iphone installed.

Tried this and it didn't change anything except that my game crashes at quicker spot and I don't have to wait as long to know it's not gonna load. The ONLY way I can get in is to remove the game reinstall and then this only works once then back to the same no entry.

[missourijan]

The submit a request link posted does not work on my device.

The link for me opens up a search bar which brings up articles. And a login for agents. No submit a report. Please give me an email or some link I can actually open a claim.

[Rynetory2]

The link for me opens up a search bar which brings up articles. And a login for agents. No submit a report. Please give me an email or some link I can actually open a claim.

Do you see the screens shown in https://forums.storm8.com/showthread...port-via-Form? Are you able to use the [Submit A Request] or [Sign In] buttons at the top right of the screen? Follow the steps to submit your report.

[KadeeDid]

My game keeps shutting down too. This is since the latest update I did. I think Jan. 4.

[KadeeDid]

Why does the game have to load the NEWS and MESSAGES every time the game is opened? Wouldn't once a day suffice? Both of these features are easily accessible while in the game through the game buttons.

Yes. The game often temporarily locks with the News popups. I have been having issues with it shutting down, Unable to complete anything. The popups are very annoying.

[KadeeDid]

Try going to settings-safari and clear out data, then restart your iphone to see if this helps.
Also make sure you have the most current software version for your iphone installed.

I have latest software. It. Is actually much worse since latest update. I clear data regularly. I have not been able to complete any actions for about 2 weeks, I have submitted the form to support.

[KadeeDid]

I have latest software. It. Is actually much worse since latest update. I clear data regularly. I have not been able to complete any actions for about 2 weeks, I have submitted the form to support.

I was told that it must be my hardware and storage although I have iOS 9.3.5 and had deleted programs before updating to iOS 9. I upgraded from iOS 5 to iOS 8 and then to iOS 9 atNew Year's. The game was working fine on iOS 5.

After hearing from support, I was able to get into the game and complete tasks such as visiting neighbours, planting, collecting coins which I could not do before. I see that I missed an event. It just had a few hours to go. Whatever they did helped although it did exit again. All other S8 games are functioning.

[greeneyedalexa]

I just want to ask - is it a bug, or it's intentional? I bought second nest (small one - 2x2), and I actually hatched all the animals I need for now, but I can't rotate/sell/storage the nest, even when it's empty - all the options are blacked, and I would really enjoyed the option, when I can put it to storage when I don't use it...