Troubleshooting for Frequent Issues
How do I unlock old goals and the locked items?
After popular demand, Storm8 has added the ability for players to purchase previously unlocked appliances/items. Please see Echo Appliances and “U-“ Items.
Discussion thread: https://forums.storm8.com/showthread...lock-old-goals
Why did my food suddenly disappear?
You may encounter a quick-sell of food if you block the door to your bakery. Refrain from blocking your door to avoid this.
Why did my "Free Gems" icon disappear?Originally Posted by DaojinWildfire
This promotional feature comes and goes to random players. You may get it again if yours disappeared. Likewise you stand a chance to get it if you don't have it.
Discussion thread: https://forums.storm8.com/showthread...ily-gem-videos
Why is my Gem Dispenser missing?
Please note that you will not see your Gem Dispenser on your Android device if you are playing on multiple platforms. You will be able to see it when you return to playing on your iOS device.
Discussion thread: https://forums.storm8.com/showthread...rs-disappeared