Brownie Bear - breeding issue

[alienonacid]

There was an issue live for under an hour where some players would encounter a sync error while breeding. If you lost Gems during this window, they have been automatically refunded to your account. If you have any specific questions about your account, please contact Support.

I have been trying to breed and hatch animals for 15 minutes now, but this garbage game just keeps resetting. Over and over again. This game is a total joke.