Originally Posted by
pugprincess1
I am one of the newer players. I have been playing since feb. bought gems twice and still have most of the 2nd buy. I agree that some gem purchase is necessary to keep the developers on the job, but I'm disappointed in the quality of their work and their lack of customer service. When I complained to teamlava over a month ago about the upgrades screens not displaying correctly, their response was to do a force close and reopen. Okay, I did that for ivys hut and it worked but I figured they would fix the problem. They have not.im still having the same problem every time I upgrade a building. That is just ridiculous. If the game were truly free, it wouldn't bother me but it is not. As has been pointed out already, one day you have an item, one day you don't and they can't help you. The lack of responsiveness is very concerning to me and I doubt that ill give them another dime whether the game needs it or not
Dnutt