So I paid for gems and didn't receive them but they took my money 🙄
So I paid for gems and didn't receive them but they took my money 🙄
Moving to Bugs and Issues
Unfortunately recovery of gems is not something the forum community can assist with. Please reach out to Storm8 Support (https://support.storm8.com/hc/en-us/requests/new) and include as many details as you can regarding your transaction. If you have a receipt it may be useful to include a screenshot in your report.
Please note that communications with Support are considered private, so it is recommended to continue correspondence with Support directly. If you encounter further issues, you may reach out to a Mod or Community Manager via private message, but publicly posting Support communications on the forums is against forum rules.
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