Castle Story- neighbor list

[Ladybeth55]

Since the game upgraded I have lost my neighbor list. Can you tell me how to get it back. I tried uninstalling the game and then re-installing it, but it didn't help. I had over 40 neighbors.

[SpiritWind00]

Sometimes when you delete and reinstall, the game takes a while to reload the cache. Have you let your device sit on the social screen for a while? Does the Community list come up? Can you see the 3 tabs on the social screen? What device are you on? Some more info would be helpful before maybe sending you off to Support.

[Maggieogden1307]

Hi there , I am on Android and my nbr list disappeared, i can see all three tabs on social screen, community works, i can send and receive gifts and requests but nbrs gone, i can't visit them, have to do it via news. Have moaned about this since yesterday morning to S8 and it is still not fixed. Dont know what to do. I have 2 tablets both android, the other tablet had the same prob but was fixed within 30 min, now this tablet is a big prob. This is the only game I play coz I love it and is totally committed, so I am very frustrated at the moment. Can u help?

[castlelindy]

Since the game upgraded I have lost my neighbor list. Can you tell me how to get it back. I tried uninstalling the game and then re-installing it, but it didn't help. I had over 40 neighbors.

I have the same problem. On android. Community will come up. Blank neighbor screen. Get the word loading but then nothing comes up

[jesslc41]

I have the same problem. On android. Community will come up. Blank neighbor screen. Get the word loading but then nothing comes up

I have exactly the same thing - the word loading shows up as usual but when it's done, the neighbour page is still blank. Community tab is fine. (Also on Android). It seems to be like this since the last update.

They still show up if I send gifts or request event items but I can only visit my neighbours if their name shows up in my news feed. And also if I try to visit them that way, the game crashes a lot (way more than it used to crash on me) - every 2nd or 3rd time when trying to go visit a neighbour from my news feed, it will crash.

[Ladybeth55]

I am glad that I am not the only one that these things are happening to. I am having the exact same problems. I thought it was because I ran my virus scanner.

[Cloudysky6400]

I have exactly the same thing - the word loading shows up as usual but when it's done, the neighbour page is still blank. Community tab is fine. (Also on Android). It seems to be like this since the last update.

They still show up if I send gifts or request event items but I can only visit my neighbours if their name shows up in my news feed. And also if I try to visit them that way, the game crashes a lot (way more than it used to crash on me) - every 2nd or 3rd time when trying to go visit a neighbour from my news feed, it will crash.

Thank you S8, my neighbors are back!

[Cloudysky6400]

I have the same problem. On android. Community will come up. Blank neighbor screen. Get the word loading but then nothing comes up

I have the Same prob, been playing for about 4 years on Android and this has never happened before

[Cloudysky6400]

I can visit neighbours from news screen but not from social screen, very frustrating,please fix!

[Maggieogden1307]

I have the same problem. On android. Community will come up. Blank neighbor screen. Get the word loading but then nothing comes up

I have the same problem, very frustrating! Please fix! I have been playing for about 4 years and this has never happened.