Help - Game will not load

[sweetlife007]

This has been going on for over a year now. Can storm 8 please update.

[SpiritWind00]

This has been going on for over a year now. Can storm 8 please update.

Please refer to the last comms from 25 Jan located back a few pages from Elsa here: https://forums.storm8.com/showthread...=1#post1707914

[SummerSwan51]

January 25 was 3 months ago. They haven't made progress or been able to provide another update in that time? That isn't your fault, SW, but they should be able to provide an update at least quarterly. That quarter is now up (3 months).

[DragonValley920]

Does anyone else wonder if they're "really" working on this? My iPad has been locked out for over 3 YEARS now so excuse me if I'm dubious and suspect they're just milking it before announcing they can't/won't fix app. How long are we supposed to "hope" for an update? Seriously I'd rather have harsh honesty then be a mushroom (kept in dark & fed b.s.)

[AnnirasSweets]

Does anyone else wonder if they're "really" working on this? My iPad has been locked out for over 3 YEARS now so excuse me if I'm dubious and suspect they're just milking it before announcing they can't/won't fix app. How long are we supposed to "hope" for an update? Seriously I'd rather have harsh honesty then be a mushroom (kept in dark & fed b.s.)

I'm personally really worried that I've been locked out so long that my game has been deleted. For years I always assumed our games were always there even if we didn't log into them for a long time. Then, a few years back I was informed that they do in fact erase games that have been abandoned to save on room.

Seeing as how I've not been able to log into my game for YEARS at this point has me terrified that my account will be seen as 'abandoned' and thus erased. I mean, from their end of things, it probably looks like I've just walked away, right? So how are they to know which ones to save and which ones to delete when something like this bug comes around?

I honestly don't want to think this but it is my darkest fear and after all this time with ZERO progress made, what else am I expected to think?

[northernlight412]

4 years or more for some people and it saddens me although I can log in with Android (locked out of iOS). One year is too long let alone 4 or more. I held out hope something would happen and changes to improve the game would be implemented (via the "survey" that was given to us who could play a few months back). I guess it was only a dream. Why keep shutting out those who invested in the game? Do you not hear the players calling out to invest more into the game? Yet the ones who aren't playing the game as intended and have been reported on many occasions keep showing up in Leaderboards using fake currency to advance. That's taking money away from the company and shouldn't be tolerated. My intention with the last couple of sentences isn't to be mean or flaming staff I promise you. I just don't see the sense of locking out honest players and doing nothing to the dishonest who are ruining the game. It's sad that, as optimistic as I have been, I'm starting to lose hope. Please S8, throw us a bone at least. Thank you.

[squigglish]

4 years or more for some people and it's saddens me although I can log in with Android (locked out of iOS). One year is too long let alone 4 or more. I held out hope something would happen and changes to improve the game would be implemented (via the "survey" that was given to us who could play a few months back). I guess it was only a dream. Why keep shutting out those who invested in the game? Do you not hear the players calling out to invest more into the game? Yet the ones who aren't playing the game as intended and have been reported on many occasions keep showing up in Leaderboards using fake currency to advance. That's taking money away from the company and shouldn't be tolerated. My intention with the last couple of sentences isn't to be mean or flaming staff I promise you. I just don't see the sense of locking out honest players and doing nothing to the dishonest who are ruining the game. It's sad that, as optimistic as I have been, I'm starting to lose hope. Please S8, throw us a bone at least. Thank you.

Spot on!!!