Current Known Bugs and Issues for RS

[stiktoch]

Play store says the release is from 11/8 so yes, I tried installing that several times already.

[bonneykate]

What about those of us who have done this multiple times, along with everything else that has been suggested (task ****er, SD card, clear cache, etc.), and are still having these problems?

Just throwing in my two cent plea for a fix as well. Love this game and want it to work as it did before. Please assist if possible. Thanks!

[kooky panda]

There are some devices they may not be compatible with the games.
If you have tried all the fixes, email support@teamlava.com to check with them for your specific device.

Thank you for the report. Devices with lesser specs may experience performance issues due to insufficient resources and features.

[bonneykate]

There are some devices they may not be compatible with the games.
If you have tried all the fixes, email support@teamlava.com to check with them for your specific device.

I appreciate that but the game worked just fine until a week ago. So I don't think it has anything to do with my device. But I will email support as you suggest.

[KristinJeannie]

There are some devices they may not be compatible with the games.
If you have tried all the fixes, email support@teamlava.com to check with them for your specific device.

I sent an email, thanks. Is this a problem related to the recent updates? Because I have never had issues playing this game on my device in the past. I certainly hope this doesn't mean I won't be able to play on this device anymore, because that will mean I have no choice but to quit playing this game, as I cannot afford a new phone.

[kooky panda]

I sent an email, thanks. Is this a problem related to the recent updates? Because I have never had issues playing this game on my device in the past. I certainly hope this doesn't mean I won't be able to play on this device anymore, because that will mean I have no choice but to quit playing this game, as I cannot afford a new phone.

I am not really sure.. but support should be able to give you some answers concerning your device.

[Hagitha]

I play on an Android device. I install all updates, restart my phone at least once a day to clear it, and have uninstalled and reinstalled both BS and RS ....still no new goals(while having ALL versions installed on my phone).

What's up with that???

[blutatlvr]

I appreciate that but the game worked just fine until a week ago. So I don't think it has anything to do with my device. But I will email support as you suggest.

I haven't tried to re-install it in the past 2 days so I will try again tonight and if I continue with issues I will email them. I am like bonney and will really be sad if I can't play anymore.

[chole82]

I have not been able to play RS since the weekly update about 2 weeks ago. I sent a report about a week ago and have yet to hear back. I get a force close when gifting, visiting or cooking and i am unable to do any of these even once. I have uninstalled and reinstalled RS and Thanksgiving RS several times with no luck. I even did a factory reset, for an unrelated issue. I am running an original Droid version 2.2.3. I can play Bakery and Fashion with more minimal, but still many force closes

[bobc1701]

Tks for info on door mat, silly me it was on front of door