Videos with issues

[deekathleen]

Is anyone able to provide us with a screenshot of the specific Crackle add that is causing the issue? We're working to try and resolve these issues now and we really apologize for the inconvenience.

Its not just one specific ad, they all do it. All the ones that end with, thanks for viewing great content, do it.

[Eleven11s]

Where do I find the ticket number?

[Rynetory2]

Crackle should also not be a problem going forward. Please let us know if you still get issues from this ad. Thank you.

[Rynetory2]

Where do I find the ticket number?

See section "Check on your request" in Post 2 of Thread: ANNOUNCEMENT - Contact Storm8 Support via Form

[Rynetory2]

Can someone help to post a screenshot of the ZY Stay Interesting ad that's giving you issue? Thank you.

[deekathleen]

Can someone help to post a screenshot of the ZY Stay Interesting ad that's giving you issue? Thank you.

All of them.

[Rynetory2]

Thank you. I've passed in your feedback.

[Xuxu223]

Hi. I really like your game Bakery story, however there are also some features that are not working properly and it's very frustrating. This first issue is that the newer feature watching ads to lessen the cook time is not deducting the time off after I've watched the ads. It stays in the processing screen only, therefore I have to close out the game to continue playing. Second issue is that some of my food is not showing up on my counters so it appears as if I have open counter space for new items at times when I really dont. I would really love for these errors to be fixed, if not then unfortunately I will have to stop playing.

[Rynetory2]

Hi. I really like your game Bakery story, however there are also some features that are not working properly and it's very frustrating. This first issue is that the newer feature watching ads to lessen the cook time is not deducting the time off after I've watched the ads. It stays in the processing screen only, therefore I have to close out the game to continue playing. Second issue is that some of my food is not showing up on my counters so it appears as if I have open counter space for new items at times when I really dont. I would really love for these errors to be fixed, if not then unfortunately I will have to stop playing.

Sorry that you're having issues in your game. Regarding the 1st issue, can you let me know which ad was that? It'll be most helpful if you can post screenshots of the ads giving you problems.

As for your 2nd issue, can you clear your cache and restart your device?

[deekathleen]

Today....every single ad that ends with, thanks for visiting great content, does not work.