I recently re-uninstalled again and all stuck characters were able to enter. I'm unsure if a recent expansion caused everything, but the game is working now.
Last edited by SerenityRen20; 03-25-16 at 02:43 PM. Reason: Retried a step
Glad to hear your game is working now. Tried uninstalling and reinstalling again but still the same.
Is Cooper blocked where customers can't walk up to him? In my case I put him right next to the door before I deleted the 2nd time. I can't remember if I did extra steps.
I have uninstalled and reinstalled and still have the same problem. Nothing is blocked.
I am having the same issue. I checked to see if there was anything in the doorway, took away some of the decorations..... nothing. still stuck! there is a glitch somewhere because the food that I make is not transferring over to the box, or only some of it.
Yo estoy teniendo el mismo problema con los personajes. Nada bloquea las puertas. No voy a poder completar la misi?n de San Patricio. Estoy muy triste y espero que lo solucionen pronto. Gracias.
I am having the same problem and I try the differents solutions but the game is not working yet.
I was having this issue too, but after checking here to see if it was just me, I cleared my cache and reinstalled (andriod) and it seems to be working again. I hadn't moved anything around, but people (mostly the special ones) were suddenly getting stuck outside the door, and sometimes others would come in but then leave with the no seats available mark even though there was plenty of space.