Free gift icon in game

[cyndora]

when i first load the game, i see on the left side of the screen free gift? but then it's gone? am i bugged or something or it did not start yet? am i blind and missing something?

[PikaSquirrel]

There is an issue where older devices may see the icon for the feature briefly in the beginning when loading the game. If you see the icon disappear after a few seconds, this means the feature is not available you to you at the moment. Thanks for your patience while we look into this issue.

[parlski]

older devices I was wondering when my iPad 3rd gen was going to "hit the wall"

[cyndora]

thank you for that information

[midgetsocks]

I have this issue as well, on an older iPad. I do want to upgrade to a newer version, so this is just another thing pushing me in that direction.

[labsandboxers]

Anyone else getting the free gift icon and it disappears before you can click on it?

[ShibuyaCloth]

I could used it. But after a couple of uses (maybe 10 times) it disappear. It gives +1 energy per video watched.

[meme1098]

A post by Pika above:

There is an issue where older devices may see the icon for the feature briefly in the beginning when loading the game. If you see the icon disappear after a few seconds, this means the feature is not available you to you at the moment. Thanks for your patience while we look into this issue.

So they're looking into it but it's the weekend so no ones around until Monday, Pacific time.

[FlowerBurst]

There is an issue where older devices may see the icon for the feature briefly in the beginning when loading the game. If you see the icon disappear after a few seconds, this means the feature is not available you to you at the moment. Thanks for your patience while we look into this issue.

I am playing on an iPad Air (2). When the game loads with the cover photo, there is a brief moment when I get a glimpse of the icon, but it does not appear once my kingdom loads. If I am quick enough, I can open it and it will appear on my kingdom page, right in front of my messages, but it cannot be activated.

[KadeeDid]

Anyone else getting the free gift icon and it disappears before you can click on it?

Just started getting this with latest update.