Accidental use of gems

[dhanisom]

Long story short:
When attempting to close the delivery window, I accidentally pressed the button to use gems to send one of the deliveries.
And just like that, all of my hard earned gems were gone.

I understand that this is a way for you to get customers to pay real life money for more gems, but I think it's absolutely rotten! There should at least be a confirmation pop-up asking if you really want to use gems to send the delivery.
It's the same thing when it comes to speeding up the crops or crafts; the "use gems" button is right there in the middle of everything, just waiting for some poor soul to accidentally press it.

I'm so bummed right now, seriously... it really takes away the joy of playing this game
Is there any chance of getting a refund (getting the gems back)?

[kooky panda]

I am sorry this happened!

For loss of gems, you will need to send an email to support@teamlava.com for assistance.

Thanks!