You will need to send an email to support@teamlava.com for assistance in recovering your games.
You will need to send an email to support@teamlava.com for assistance in recovering your games.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
You will need to use one of these games to login into your storm ID from your old device.
Yes, we will be polishing this feature and integrating it into other games in the future. The feature is currently available in:
iTunes
- Bakery Story 1.7.1+
- Restaurant Story 1.7+
- Hidden Objects: Mystery Crimes 1.2.2+
- Candy Blast Mania 1.1.8+
- Candy Blast Mania: Christmas
- Jewel Mania: Christmas
- Candy Blast Mania: Valentine 1.2
- Fruit Splash Mania 1.1.2+
- Jewel Mania 1.2.5+
- Dragon Story 1.9.3+
Google Play
- Restaurant Story 1.5.5.7.8+
- Bakery Story: Christmas
- Restaurant Story: Valentine's 1.5.5.7.8
- Bakery Story: St. Patrick's Day
Follow the instructions shown in post 1 on this thread .
When you move one Team Lava game over to your new device, all your games on your old device will also move to your new device.
You may need to restart your device after transferring games.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Hi,
I cannot log in back to my previous Storm8 ID because of lack of password when that ID was created, my bad The problem is that all my games were overwritten when I log in with a new Storm8 ID. I know that I can get my games back from the previous Storm8 ID if only I can log in but as I've said...no password.
I have sent a mail to support but still no reply from them.
Is there any other way to handle this or my only option is to wait
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Okay, then I'll wait I hope that they will reply soon.
Thanks
Hi,
I have received TL response to my email and the issue is solved. This new log in features really works !
Anyway, can you please give an update about iOS and Android compatibility? Can I use my iOS storm ID to log in in Android and play my iOS games there?
Thank you!
Yes you can switch your games back and forth between IOS and android devices.
Note: If there is an IOS or android only feature or item in the games, you will not be able to access it from the other type of device.
If a game is only offered to IOS, you will not be able to play that game on your android device.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Do you know if you will ever get Castle Story on Android?
Kat
I emailed for help3 times now but keep giving unwant replay
Can someone help me!? I didn't know that new login feature only tranfer ur game
To new device but my game is in both device and what about my old iphone I just
Sold?! What if he or she playing my game and messing around! There someone
Playing my clash of clan cuz of this multi-device feature! Plz help tranfer my game to one device only!
Name Seoy
Favourite dragon = Mist Type
Currectly playing Dargon story
「Come and join on an adventure to Dragon Land」
Dragon are waiting for you, what are you waiting for? let's go!