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Thread: New device

  1. #1
    New Resident
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    Jan 2012
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    Question New device

    Hey! I have a new iPad 4, but my entire account is on my iPod 4... I really want to use the same account and not start another one.. What should I do?
    Thanks, mimitush

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
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    51,961
    You can email support@teamlava.com and they can transfer your games.

    If you have already set up a new storm ID on your new device, you will not be able to transfer yourself.

    You can also logon to your games by using the new features in Restaurant Story.
    When you use this feature and move Restaurant over to your iPad 4, all games will also transfer over.

    New Logon on Feature
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    New Resident
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    Jan 2012
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    Thank you very much! But I have here a game I don't have on my iPod... (Pet hotel story). Do I do the same?

  4. #4
    The Honorable Panda
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    Which device is your current Pet Hotel game on?
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #5
    New Resident
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    Jan 2012
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    7
    my iPad

  6. #6
    The Honorable Panda
    Join Date
    Mar 2011
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    If you have some games on your iPad and some on your iPod, you will not be able to get all these games on one device at the same time.
    Your games are attached to the storm ID on that device.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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