I'm just a volunteer in the forums. I don't have access to a heap of behind the scenes info. Unfortunately it's not quite 4am TL time so there aren't any TL staff members on the forum. I'm just trying to let people know what I think the response might be which is to email support.
I'm not suggesting that everyone would be aware about the time finishing early as I know not everyone is on the forums. But I do know that there are forum members that post info in their kingdom, answer questions etc. because of this I'm hoping that the info to email support will get out to the wider community.