Need help, game data lost!

[Goldenmum61]

Hi,

The team lava support has emailed me to create a temporary ID at my device so they can restore my old game data to the device. I have done so many days but still there is no reply or any sort of acknowledgement from them. Can somebody help me? the new id is goldencow61.

[[S8] Elsa]

Please send me a private message with your ticket number. Support responses aren't discussed on the forums for privacy reasons. Thank you!