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Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Stupid question... but where is Game Center?! Also trying to get my restaurant back.
Please remove - SOLVED - it isn’t for me. I’ve put in a request to Storm 8, got a response that it will take 30 days to look into. I have logged totally out of the game, deleted and reinstalled the game. Logged into Game Centre in Settings, logged out and logged back in again. Absolutely nothing. Nothing but utter despair and frustration. So please remove “solved” as it make me feel like I don’t matter. And too bad, how sad, we aren’t helping you.
Kooky Panda - I could just kiss you!!!
I’ve got my game back!!!
It is the order in which I was doing it. Need to delete game. Then go into Setting, game centre and log out. Then log back in again. Then open Bakery Story, look at the top right hand drop down box, choose Restaurant Story, click install. This took me to apple store, when I hit the download cloud.
Then, wonder of wonders, it gave me the choose to continue the basic level it had given me this morning or ...., and here comes the wonderful bit, all my old game stuff was there, just waiting for me. I clicked on it and ta da! Yippee! Doing happy dance. Thanks everyone!!
Sunshine - I am glad you are back up an running! Thank you for the step by step details of how you got your game back. This will help others!
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
I lost my level 99 restaurant too when it suddenly went to level 1. I'm working with Support, but they haven't found a fix that works yet. I tried Sunshine's steps, but alas, it didn't work for me. The problem is with my new iPhone 11, and Support seems to think I'm not "fully" signed into Game Center. They helped me transfer my game when I got the new phone (I've never needed help to transfer before), and all was fine for a week or so, then suddenly RS went back to level one. Bakery Story is fine, and RS is fine on my old iPad. I've tried all the tricks I know, but nothing helps. Just waiting on Support to figure something out.
American Gothicplaying FS since 2010
TexasMade on RS
Have you tried signing out of the game center, then sign back in?
Also make sure you are signing on with the same game center user ID that you had when you first starting playing the game. If you changed user ID's you will need to go back and sign on to your game center original ID.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request