Thank you. As mentioned above I submitted a ticket on Feb 10. Then followed up on it on Feb 26 and March 15 when I got no response. Since the ticket was opened over 6 weeks ago, is there anything you can do to have the ticket worked on? Or what would you recommend I do so that I get action taken on this, without it affecting my iPad access? Its taking an awful long time. I am grateful you are responding on this thread.
The ticket number is in the Forum Disputes thread I opened on March 9 when I wasn't getting a response on this. I can PM it if you want, but I think this link should be sufficient:
https://forums.storm8.com/showthread....30#post1261830