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Thread: New Device

  1. #1

    New Device

    My son got a new device - he loves Pet Hotel Story. How can I transfer his points to the new device?

  2. #2
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Welcome to the forum.

    You can use the Login feature to transfer your Storm8 ID and all Storm8 games over to your new device. For games that do not have the login feature, you will need to use any game listed on Post 1 of the Login Feature thread instead.

    Please see the instructions on post 1 of the New Logon on Feature thread.

    If you have issues transferring your games, you can contact Storm8 Support: https://support.storm8.com/hc/en-us/requests/new and they can transfer your games.

    If you are selling or giving away your old device, it is recommended that you contact Support and ask them to remove your Storm8 ID and games tagged to that device.

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