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Thread: Restaurant Story 2: Game Guide

  1. #21
    Grand Emperor
    Join Date
    Jun 2014
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    24,674
    Game Version

    You should always use the latest game version as there may be fixes and new updates. Using an outdated version may cause unforeseen issues to your game.

    To check for game version in game:
    Open game, go to Settings Menu and the version is listed at the bottom right of the screen

    To check for game version if you can't open the game:
    Open App Store, search game name (or Storm8), click on Restaurant Story 2 app, on the left side, under the logo it will show current game version
    Last edited by Rynetory2; 05-06-17 at 08:56 AM.

  2. #22
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,674
    New Device - transfer your games

    When you get a new device, you have a choice of setting a restaurant on your new device or transfer your current restaurant to it.

    To set a new restaurant:
    1. Download Restaurant Story 2 unto your new device.
    2. Start playing on your new restaurant. Don't forget to set your new Storm8 ID and password.

    To transfer your current restaurant to your new device:
    - Perform the following instructions.

    Transfer your games
    You can use the Login feature to transfer your Storm8 ID and all Storm8 games over to your new device. Please see the instructions on post 1 of the New Logon on Feature thread.

    If you have issues transferring your games, you can contact Storm8 Support: https://support.storm8.com/hc/en-us/requests/new and they can transfer your games.

    Note:
    (1) If you are selling or giving away your old device, it is recommended that you contact Storm8 Support: https://support.storm8.com/hc/en-us/requests/new and ask them to remove your Storm8 ID and games tagged to that device.

    (2) Playing on devices of different platforms may cause sync errors.
    Quote Originally Posted by FrozenTurtle View Post
    I am periodically experiencing sync errors. What's the problem?
    • If you recently transferred from iOS to Android, you may have some items that are not supported on the platform and appear invisible. Contact Storm8 Support: https://support.storm8.com/hc/en-us/requests/new so we can assist you in hiding those items and prevent the errors.

    Maintain your device
    Remember to do the general housekeeping periodically to maintain your device for the best in-game experience. Your game will slow down when your device is not performing well.
    • Always keep the latest software version for your device (e.g. operating software and game)
    • Make sure your device has plenty of space (by clearing unwanted apps, photos, documents, etc.)
    • Clear cache
    • Disconnect and connect to your cellular or wifi
    • Restart device
    Last edited by Rynetory2; 05-06-17 at 09:00 AM.

  3. #23
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,674
    What can I do to try to resolve my game issues?

    iOS General Issues
    If your iOS device is having issues, make sure you've tried the following:
    • Restart your device
    • Delete and reinstall the game
    • Hard restart - hold the power and home buttons, through the power off slider, until the Apple symbol appears.

      For newer devices (iPod Touch 4th Gen and newer, iPhone 3G and newer, all iPad versions [possibly other devices]) - close out background running apps. Double tap the home button, when the screen raises up, hold the app until it starts shaking. Press the red minus symbol to close.


    Connection Issues
    1. Force shut game
    2. Disconnect device cellular/wifi setting
    3. Switch off device
    4. Power off modem and router, and power up after 2 mins if you're using wifi connection
    5. Switch on device and reconnect cellular/wifi setting
    6. Start game

      If you are using wifi, the bandwidth and number of devices connected to it are contributing factors to your connectivity performance.


    Device Performance Issues
    Some older devices may have trouble keeping up with the game.
    • Clear cache - go to Safari in Settings app on iOS device and click [Clear History and Website Data].
    • Check that you have sufficient space on your device. Try deleting some unused apps/photos/videos etc if you don't.
    • Store away some (if not all) animated decorations in your restaurant
    • Avoid running other apps in the background
    • Let your game settle for a few minutes (3 mins or so) after starting it, before you do any activity
    • Delete and reinstall game if the above doesn't work


    Display/Graphics Issues
    1. Clear cache - go to Safari in Settings app on iOS device and click [Clear History and Website Data].
    2. Restart device and game
    3. Delete and reinstall game if the above doesn't work


    Sync Issues
    Ensure your connection is good. Always fresh start your game before you do any actions to avoid sync issues. It is recommended that we do not leave our games running in the background.
    • If you discover that you have forgotten to close out your game, force shut it without doing any activity and start it again.
    • You can force save your game progress by visiting another restaurant.
    • Do not leave your game immediately after your last action. Try to force save your game progress and sync with Storm8 servers before closing your game.
    Last edited by Rynetory2; 05-06-17 at 09:03 AM.

  4. #24
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,674
    Storm8 Forum

    Add Me
    You can add your Storm8 ID and find others looking for neighbours in the Add Me forum.

    Game Guides
    Check out the game guides in Restaurant Story 2 | Game Guides.

    Discussion
    Join in the discussions with the rest of the Restaurant Story 2 community in Restaurant Story 2 | Discussions forum.
    Post any question you have regarding the game in Restaurant 2: Help Me I have a Question.

    Please check to see if there is any existing thread before you start a new thread of the same topic, to avoid duplicate threads.

    Suggestions & Feedbacks
    Give your feedback and share your suggestions in Restaurant Story 2 | Suggestions & Feedback forum.

    Bugs and Issues
    Report a bug/issue
    If you are experiencing issues, you may like to
    1. contact Storm8 Support: https://support.storm8.com/hc/en-us/requests/new for more support AND/OR
    2. report on Restaurant Story 2 | Bugs & Issues forum.

    If you would like to report a bug or issue, please make sure to include the following:
    1. Your device (iOS, Android, please be as specific as possible) and it's version number (check under settings-device)
    2. Your game version (this can be found on the bottom of the Help/FAQ page)
    3. A description of the problem and what you were doing when the problem occurred
    4. A screenshot of the problem if possible/applicable (How To A Post Photo On The Forum)

    You can either post in one of the following:
    (i) Restaurant Story 2- Current Bugs and Issues thread
    (ii) existing thread of the same problem
    (iii) start a new thread

    Before you start a new thread, please check to see if there is any existing thread of the same problem as yours to avoid duplicate threads.

    Check your game version
    To check for your device version - go to Settings, General, About - Version
    To check for game version in game:
    Open game, go to Menu, Help/FAQ - on the bottom edge of the box, the version will be listed
    To check for game version if you can't open the game:
    Open App Store, search game name (or Storm8), click on app, on the left side, under the logo it will show current game version


    Forum Rules and Policies
    If you are like to know what are the dos and don'ts on the forum, please read the Forum Rules & Policies to find out more.

    Forum Disputes
    Have a question about a staff or moderator action? Need to report a forum user? Post here! This forum IS NOT a game support channel. This forum (Forum Disputes) is only visible to Storm8 Staff.
    Last edited by Paul__; 07-08-22 at 02:43 PM.

  5. #25
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,674
    Storm8 Support

    Storm8 Support Email: https://support.storm8.com/hc/en-us/requests/new

    If you require further assistance on your games, you can contact Support. Please make sure that you include your Storm8 ID, state which game you are having issues, description of the issues and screenshots, if any. A Support Agent will respond to you usually between 5 to 7 business days.


    Submit a Support Request
    1. Click on Support link: https://support.storm8.com/hc/en-us/requests/new
    2. Fill in the details in the Support Form
    3. Click [Submit] to send your request

    Sign into Your Account
    1. Click [Sign in] at the top right of the Support Form screen to sign into your account
      (You'll get a pop up sign in screen)
    2. Enter your email address and password
      (Click [Sign up] if you don't have an existing account OR click [Get a password] if you don't have a password)
    3. Click [Sign in] to proceed

    Check on Your Request
    1. Click on the drop down arrow next to your name at the top right of the screen, once you have signed into your account
    2. Click [My activities] and you'll see a list of your requests including your ticket number and the status of your request






    Last edited by Rynetory2; 08-23-17 at 09:03 AM.

  6. #26
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,674
    Farm Fresh Stand & Stamps

    Available at: Level 25
    Maximum: 1
    Cost: 100 coins

    Lani's Farm Fresh Stand is a new feature in-game where users can earn Stamps to order specialty, high-quality ingredients from a local farmer. Lani will accept these Stamps in exchange for ingredients from her farm that can be used in new recipes in-game. This is a new feature that will remain in-game and users will continue to receive opportunities to earn Stamps.

    Stamps are dropped from Lani and awarded from special events and other Goals, and iOS users will also be able to earn Bronze Stamps from Daily Goals. Users will be able to see which Goals will award these items, for example in the Daily Goals the stamp is show in the Goal window, and the Stamps that are awarded as prizes from the current Event display on the main Cruise Event window. There are Bronze, Silver, and Gold Stamps, and some of the Stamps will be harder to earn than others.

    This update is permanent, and gives us 10 new recipes, along with the Farm Fresh Stand. You can get different stamps which you can use to order special ingredients like Duck Eggs, Turbinado Sugar and European Butter. When you order an ingredient, you get Recipe Cards, which can be used to unlock the recipes that came with this event. This new feature and all the new recipes are permanent!

    Bronze stamps are from daily quests or rewards from the quest line attached to the Fresh Farm Stand.
    Silver stamps are awarded from some special quests and events.
    Gold stamps can only be gained from cruises and limited events.

    Duck Eggs takes 1 bronze stamp and 30 minutes to get
    Turbinado Sugar takes 1 Silver Stamp and 4 hours to get
    European Butter takes 1 Gold Stamp and 8 hours to get

    Stamps Recipes
    Gold Stamp - 8 hours cooking time
    Billionare's Burger (Commercial Range)
    Festive Fruit Brioche (Diner Oven)
    Pain au Chocolate (Chateau Oven)
    Persimmon Glazed Ham (Diner Oven)
    Rosemary Russet Potatoes (Diner Oven)
    Rustic Whole Wheat Loaf (Commercial Oven)
    Salted Caramel Ice Cream (Chateau Stove)
    Spicy Moroccan Hammus (Commercial Range)

    Silver Stamp - 4 hours cooking time
    Blackened Jack Fish (Chateau Stove)
    Chiffon Sprinkle Cake (Diner Oven)
    Fantasy Float (Chateau Stove)
    Grilled Gold (Commercial Range)
    Lavender Rose Cider (Aging Barrel)

    Bronze Stamp - 2 hours cooking time
    Cherry Herb Sausage (Diner Oven)
    Currant Crusted Chicken (Commercial Oven)
    Dark Chocolate Mocha (Commercial Range)
    Lucky Pie (Commercial Range)
    Poached Duck Egg (Chateau Stove)
    Smoked Papaya Salad (Salad Bar)
    Toasted Sugar Latte (Drink Maker)
    Wild Tuna Roll (Salad Bar)


    Discussion thread: https://forums.storm8.com/showthread...-to-get-Stamps

    Related topic: Daily goal, Lani's goals, Special customers
    Last edited by Rynetory2; 05-28-17 at 04:46 AM.

  7. #27
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,674
    Block Feature

    You can block players from posting on your wall with this Block feature.

    Block Player
    1. Click [Block] next to his post
      The post will disappear from your wall and this player will appear in your Blocked List.

    Unblock Player
    1. Click [Main] icon
    2. Click [Settings] icon
    3. Click [Manage] under Blocked List to display the list of players you have blocked
    4. Click [Unblock] next to the player's game name to unlock him
      This player will disappear from your Blocked List.
    Last edited by Rynetory2; 08-27-17 at 12:51 AM.

  8. #28
    Echo Appliances

    Echo Appliances are a brand new type of appliance that allow you to permanently unlock classic recipes, including limited time recipes!

    All echo appliances feature 3 classic recipes. Echo Appliances are available to buy during in-game sales for gems. When you buy an Echo Appliance you get to keep all of it’s recipes forever, however you only have a limited time to buy the appliance.



    List of Echo Appliances

    Pop’s Grill (500 gems / Summer Sale 2022)
    Golf Ball Pops (7 eggs + 6 cream + 8 flour)
    Popsicles (8 sugar + 9 cream)
    Pop’s Turf Treats (9 flour + 5 cream + 8 eggs + 10 sugar)

    Unicorn Oven (500 gems / Summer Sale 2022)
    Unicorn on the Cob (6 sugar + 7 cream + 8 butter)
    Unicorn Shake (7 sugar + 8 cream + 9 eggs + 9 vanilla)
    Unicorn Dip (9 flour + 5 cream + 8 eggs + 10 sugar)

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