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Thread: Constant annoying old goal pop ups spoiling gameplay

  1. #1

    Constant annoying old goal pop ups spoiling gameplay

    Over the last week or 2 I am getting constant 'old goal' popups, the ones that say I've run out of time to complete them etc. Sometimes they go away for a while when I come out of the game but then return. I've uninstalled game & reinstalled but it doesn't last long till they are back. I am getting these popups on Bakery & Restaurant Story too. Everything was fine till a couple of weeks ago. I am playing on Samsung A3 (2016). Has anyone else had this problem & is there a solution? Would appreciate some help. Thanks

  2. #2
    New Resident
    Join Date
    Aug 2016
    Posts
    2
    I have the same problem (for months). I have a Galaxy S5. I found that restarting my phone makes the pop ups go away for awhile. If there is a better solution I'd like to know also because having to restart is annoying but much better than working through all the pop ups :/

  3. #3
    Sometimes this will happen when you have a weak WiFi connection. Restarting the game helps.

  4. #4
    this happens to me everyday. so I have to clear the cache and open the game again.
    but it's very annoying
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  5. #5
    Still going on as of June 2018. Why don't the powers that be fix this bug?

  6. #6
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Please see response from community manager on this issue.

    Quote Originally Posted by [S8] Elsa View Post
    We've thoroughly examined the issue and identified the root cause of the issue is from Android devices that have software or hardware compatibility issues that cause the game to behave in an unpredictable way. We have not been able to reproduce the issue on a player's account using the exact same specifications, so the cause is directly impacted by something on the specific device configuration being used and the actions being made.

    We're not able to provide support for issues that may occur due to third-party interference such as device issues or third-party software. I apologize for the inconvenience.

    If you purchased Gems with real-world money and you need help with them, please submit a request through support with the purchase category.
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