Coupons

[shirlbris]

I'm earning coupons but the total is not changing (within the level) as I'm playing. Please help

[SparklyOctopus]

Sorry to hear that! Could you let us know which Level so that we may investigate further? Thanks!

[shirlbris]

All levels. I'm currently on 190

[slymepit]

Is anyone having issues with collecting coupons? I don't get offered the amount of options to watch a video for coupons as I used to and the only video that is shown is for Amazon Echo.

[SparklyOctopus]

Sorry to hear that! Features that are in games may change over time. If you have any questions, please submit a ticket by filling out this form. One of our agents will be able to assist you.

[slymepit]

I submitted a ticket and told the support staff my problem and they basically told me the same thing, so I take it that this reduction in collecting tickets applies to everyone. Has anyone else noticed a reduction in the amount of tickets they can collect? For example, when I open the game in the morning, I have 5 attempts to play the level. At the end of each attempt, I used to get a "watch a video to collect 10 extra tickets" message, but I only get this message after the first 3 attempts now. For me, it takes out some of the enjoyment of playing, as I feel somewhat *****ed. Childish I know!

Edited to add: this also means I can't reach the 2 hours free play any more cos I haven't enough tickets and I haz a sad!!

[Bjlocquiao]

It is very frustrating when you are trying to reach a certain amount of tickets and the game *****s you on the number of tickets you acquire while playing the game. Believe me I have watched and counted carefully before posting this. Maybe there is something I wasn't aware of, but I also noticed that in the years I have been playing this game, I don't think I ever got any ticket total more than 15 per game. Is this done intentionally or is this a bug?

[kooky panda]

Please Contact Storm8 by filling out this form: support.storm8. for assistance.
How to submit Support Request

[Bjlocquiao]

I just did cause now it also deducted some of my diamonds. I mean for no apparent reason it just went down to 20 and I haven't used my diamonds recently. Smh. Very frustrating.

[gingeronie]

It is very frustrating when you are trying to reach a certain amount of tickets and the game *****s you on the number of tickets you acquire while playing the game. Believe me I have watched and counted carefully before posting this. Maybe there is something I wasn't aware of, but I also noticed that in the years I have been playing this game, I don't think I ever got any ticket total more than 15 per game. Is this done intentionally or is this a bug?

I've been seeing the same thing. I will watch the total tickets and when I get a new ticket the count does not increase. I lose up to 3 tickets per each game. It is annoying given the short amount of time between the the start and end of a new cycle. Also I have never exceed 15 tickets in one game. I do good to collect 10 during most games.