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Thread: Missing animals!

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  1. #1

    Missing animals!

    I am missing animals in my zoo! One moment I had extra animals that I had not purchased. Then I visited some other zoos. When I came back to my zoo I was missing animals!!! I am missing 3 bears, 1 hippo, And 2 crocodiles! And I tried to send requests to the storm8 support and was denied any help!

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    Please send me your support ticket number by private message.
    kooky panda
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    New Resident
    Join Date
    Aug 2015
    Posts
    2
    I've had the same happen with penguins and turtles and the response I got from support was just a automated message saying they will not help. This is the opposite of encouraging

  4. #4

  5. #5
    Please try reinstalling your game. You may need to redownload those images files to your device.

  6. #6
    This happened to me and I put the animal in storage. When I brought it back out, it was there again.

  7. #7
    New Resident
    Join Date
    May 2017
    Posts
    2
    I completed my animal collection to get my skunk and placed it in my zoo and even bought it a mate and the next day both skunks were gone and so was there habitat. I tried contacting support but the closed my case without offering me a solution.

  8. #8
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,670
    Quote Originally Posted by bebetx14 View Post
    I completed my animal collection to get my skunk and placed it in my zoo and even bought it a mate and the next day both skunks were gone and so was there habitat. I tried contacting support but the closed my case without offering me a solution.
    Welcome to the forum.

    Can you reinstall your game and check again? Please let us know how it goes for you.

  9. #9
    New Resident
    Join Date
    May 2017
    Posts
    2
    I already uninstalled it and reinstalled it and still I'm missing my skunks

  10. #10

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