Game took my gems when I logged in...help!

[Eilonthay]

So I just now logged into my game and the screen went black, which I know from experience means that there's a crate that's wanting to be bought....problem is, my finger bumped the screen in the exact place where the purchase button is while the screen was still black, and now I find myself the owner of a lemon cat decoration that I didn't even want.

Can I get my 24 gems back, please?

This is the second time this has happened, where the screen has gone black and I've inadvertently bought a crate, but I rolled with it the last time and didn't bother reporting it. When are we going to get confirmation buttons for this kind of stuff? I feel like my gems are being stolen!

Can I get my 24 gems back, please?

[twospoons]

You have to contact support to report such things (link below), forums can't help, unfortunately. Good luck!

https://forums.storm8.com/showthread...pport-via-Form

[Eilonthay]

Thanks! I forgot about that...it's been a while.

[Rynetory2]

Sorry the forum cant assist with loss of gems. Please use the link given by twospoons and have Support to help you. Thanks.