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Thread: Accidentally purchased a surprise box

  1. #1

    Accidentally purchased a surprise box

    While trying to hit the tile tab I hit the surprise box and purchased something I didn't want...and it's from a Christmas suitcase I think...i sent an email and was told they don't have enough support and that I should post here? Love to get my 24 gems back to use on something I actually want and need...

  2. #2
    Farm Supplier
    Join Date
    Feb 2013
    Posts
    64
    Something needs to be done so that box items cannot be purchased so easily and accidentally. I keep losing gems because I accidentally press the box tab and purchase things I don't want. Please help.

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    You will receive an automatic response from support stating general things.
    An support agent should be responding in 3-5 business days.

    Thanks!

    (If after 5 business days, if you do not hear from an agent, please send me a private message with your support ticket number)
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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