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Thread: Sold an animal by accident

  1. #1
    Fashion Designer
    Join Date
    Jan 2013
    Posts
    510

    Accidentally sold chromodile

    Just speed up chromodile to put in habitat after I sold level 10 one, and accidentally sold new one instead

    Less than 2 days on event

    No time to hatch another

    Can anything be done

    I just want the new baby switched for the level 10

    As I have no empty space I have to sell one everytime

  2. #2
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Sorry about that. You can try to send an email to support@storm8.com and see if the Agent can assist you.

  3. #3
    Rhino Keeper
    Join Date
    Oct 2016
    Posts
    150

    Help!!:(

    I was just feeding my halfmoon howler up till level 10 and then accidentaly sold it for just 100 coins( I really liked the creation and hope that there is a way to get him back? I'm not bothered if i have to feed him all over again, but hope that there is a way to make this undone

  4. #4
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
    Posts
    2,753
    Quote Originally Posted by jibro View Post
    I was just feeding my halfmoon howler up till level 10 and then accidentaly sold it for just 100 coins( I really liked the creation and hope that there is a way to get him back? I'm not bothered if i have to feed him all over again, but hope that there is a way to make this undone
    Oh no! Sorry to hear about this. Please email support@storm8.com for assistance. Thank you!

  5. #5
    Rhino Keeper
    Join Date
    Oct 2016
    Posts
    150
    Thanks for the reply! This thread may be closed:-)

  6. #6
    Farm Supplier
    Join Date
    Dec 2016
    Posts
    57

    need help with animal

    Please I need help
    My younger sister accidentally deleted the ancient sloth animal in my game and I need it back

  7. #7
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Oh no, poor you. Sorry to hear that. Please contact Support via support form so an agent can assist you further.

  8. #8
    Farm Supplier
    Join Date
    Dec 2016
    Posts
    57
    I've already sent it the moment the animal was sold, I think it has been 3 days but there is still no reply

  9. #9
    Rhino Keeper
    Join Date
    Oct 2016
    Location
    Russia
    Posts
    155

    Sold an animal by accident

    I had won the Hippiepotamus at the last Tourney, he has been hatching, - and five minutes ago my little son sold him instead of placing him in a habitat, without ever wanting to do so (he cant't read English yet). Can something be done please? He's so terribly upset.

  10. #10
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Sorry to hear that. Please contact Support via support form and ask if the Agent is able to help you with this. All the best.

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