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Thread: Gem Purchase Confirmation Button

  1. #41
    Fashion Designer
    Join Date
    Jun 2017
    Posts
    502
    Quote Originally Posted by SofiaDeo View Post
    Well S8, you have now REALLY ticked me off by not having a gem confirmation button. I just unintentionally sped up a freaking Alicorn, what a waste of gems! Just trying to move around the board makes me lose gems? Then I guess you don't want me to buy them anymore........cause if I didn't have a lot, I couldn't speed up an Alicorn. I was thinking about another massive gem purchase ($80 x 4 accounts) but not anymore. And my purchasing for the weekly events will now stop. Talk about shooting yourself in the foot.....
    I encourage you, also, to contact customer support.

  2. #42
    Moderator (volunteer) SpiritWind00's Avatar
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    Jun 2013
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    The Glimmerwood!
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    Gem confirmation request posts move here.

    Please do not post comms from Support as your post will be removed for forum violation.

  3. #43
    Executive Chef
    Join Date
    Jun 2016
    Location
    Rocky Mountains USA
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    2,036
    Quote Originally Posted by ratdogs4 View Post
    I encourage you, also, to contact customer support.
    Well, I will try. But I am not optimistic.

    SW, is it appropriate for me to simply state if my request is succesful or not, without reporting any specific comment, or excerpt of any comment, from Support?
    Last edited by SofiaDeo; 07-25-19 at 09:52 PM.
    Plz add: SofiaDeo, pinkpresence (Pinks Place), impyLou (Queen Impylou), aaerie (Aaerie)
    Plz ask all 4 or none, thx

  4. #44
    Farm Supplier
    Join Date
    Sep 2011
    Posts
    82
    I refuse to spend real money to buy gems until a confirmation prompt is implemented! I have wasted WAY too many gems from various accidental purchases.

    Have a great weekend ahead everyone!
    Last edited by SpiritWind00; 07-29-19 at 05:06 AM. Reason: Removed off topic text

  5. #45
    Executive Chef
    Join Date
    Jun 2016
    Location
    Rocky Mountains USA
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    2,036
    I contacted support (comments removed). I havent reported the small (1-4) traps, but over 100? I think, in future, when I see a speedup ballon I will Force Quit. Not willing to go through losing any more gems....
    Last edited by SpiritWind00; 07-29-19 at 05:05 AM. Reason: Support comments removed
    Plz add: SofiaDeo, pinkpresence (Pinks Place), impyLou (Queen Impylou), aaerie (Aaerie)
    Plz ask all 4 or none, thx

  6. #46
    Host(ess)
    Join Date
    Jul 2015
    Posts
    23
    No , I do not want extra energy... ask me for confirmation. So many times I keep fighting a monster and that annoying button comes on in the place of my weapons. By the time I realize it’s there, I already lost gems. Not fair ...

  7. #47
    Moderator (volunteer) SpiritWind00's Avatar
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    Quote Originally Posted by SofiaDeo View Post
    Well, I will try. But I am not optimistic.

    SW, is it appropriate for me to simply state if my request is succesful or not, without reporting any specific comment, or excerpt of any comment, from Support?
    Unfortunately not as any outcomes from a request for service is classified as Communication and therefore not allowed. Here's the link to the specific thread about Support.
    https://forums.storm8.com/showthread...s-in-the-forum

  8. #48
    Yes please. I wouldn?t buy gems based on this model. I?ve lost 30 in the past week. Once was me being too quick, but once was when the game did a weird freeze/lag thing.

  9. #49
    We've been suggesting it for years, so I'm not getting my hopes up that they'll fix it anytime soon, but we seriously need a gem spend confirmation. I was moving around my kingdom & wasted 32 gems, that I've paid for, by accidentally speeding up an animal. I only have 2 left now. It's so discouraging that the gems are just gone, for something I never would have spent them on.

  10. #50
    Rhino Keeper
    Join Date
    Aug 2016
    Posts
    310
    I would like a gem confirmation button as well. I have lost gems several times by just scrolling and then boom the screen shifts mysteriously and your gems are lost. Here's some tips when you just want to scroll around your Queendom/Kingdom put it in edit mode, do not quickly tap multiple buildings, animals etc, and I tap one thing at a time and quickly draw my finger back and wait a couple seconds. However a gem confirmation button is still needed.

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