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Thread: New device

  1. #1

    New device

    I got my new phone today and installed my games I had on my old device. Everything worked, but not Hungry babies mania and frozen mania. Frozen mania won't even accept my login and Hungry babies gives me two choices: current cloud or a cloud that is almost 300 days old. I played it just a few hours ago, why can't I just choose that one? I need help here
    Last edited by kooky panda; 01-29-17 at 11:06 AM. Reason: inappropriate language

  2. #2
    In the mean time, Frozen Mania is good now. Hungry Babies Mania is still giving current (new one) and a game from 300 days ago. Still can't fix that.

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,962
    Please Contact Storm8 :support.storm8.com >> submit a request for assistance in recovering your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #4
    Just did, hope for a quick response

  5. #5

  6. #6
    Quote Originally Posted by kooky panda View Post
    Please Contact Storm8 :support.storm8.com >> submit a request for assistance in recovering your game.
    I sent them an email and they send me right back to the forums. I don't like when people do that. So, just help me

  7. #7
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,674
    Hi michaela1458, Not sure why and sorry about that. Would you send Kooky and/or me your ticket number via private message for us to check for you? Thanks.

    (Replied to your private message too.)

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