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Thread: Sound problem

  1. #1
    New Resident
    Join Date
    Mar 2016
    Posts
    4

    Unhappy Sound problem

    The sound on Clue Bingo (Android device) has suddenly become sporadic. It was working fine until yesterday. It works fine on all my other games, i.e. Monopoly Bingo. Any ideas on how to fix? The sound effects and music are set to on, just only hear part of the countdown and then dead air. I have a little over 200 dice and would really hate to lose them, as I like to play this game a lot. Appreciate all help. Thanks.

  2. #2
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Sorry to hear that! Could you try uninstalling and reinstalling the game to see if that will fix the audio issue? Thanks!

  3. #3
    New Resident
    Join Date
    Mar 2016
    Posts
    5
    Im also having sound problems... if i uninstall will i lose my dice?

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Your game progress is saved on the storm 8 servers so you will not lose any items.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #5
    New Resident
    Join Date
    Mar 2016
    Posts
    5
    sound still does not work after reinstalling

  6. #6
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Quote Originally Posted by mzseaward View Post
    sound still does not work after reinstalling
    Could you double check and make sure in Settings that both sounds are turned on? If so, could you double check your device settings to see that audio is turned on as well?

  7. #7
    New Resident
    Join Date
    Mar 2016
    Posts
    5
    Yes all sounds are on. The music will play in the beginning and then will stop once beginning the game

  8. #8
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Could you let us know which room you're entering? Ill take a look.

  9. #9
    New Resident
    Join Date
    Mar 2016
    Posts
    4
    Quote Originally Posted by SparklyOctopus View Post
    Could you let us know which room you're entering? Ill take a look.
    I am also still having the same problems. It does not matter which room I am entering. I went back and entered the Kitchen and still have the same issue. I hear music and "Welcome Back," but once I enter the room all sound is dead. Sound is fine on my Samsung Galaxy Tab S and both sounds are turned on in the game settings. I also play Monopoly Bingo, and it is totally fine. Thanks.

  10. #10
    New Resident
    Join Date
    Mar 2016
    Posts
    4
    Just FYI. I also turned off my tablet after reinstalling and then turned it back on.

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