Crashing and now lost lives

[hoppo61]

Will you be sorting out all the lost jewels that people have paid for once this is fixed

[ccatmarion]

Has happened to me as well. Glad to hear it isn't just my phone and others are having the same issues.

[R3MHJ99]

It looks to be widespread. Is someone working on it? I've also lost several lives!!! Please help.

[R3MHJ99]

Crashing every time. Lots of lives lost. Any resolution in sight???

[BigDogMomma]

Now I can play the levels BUT still taking my gems for tournaments and then flashing out. Ugh, very frustrating! I want to be reimbursed my gems when this is fixed. Also, would like to know it's fixed before I try again just to lose more gems. Thanks Storm8.

[Guich78]

I am able to play levels now. My daily tournament unlocked, and that's crashing. Considering I have an outstanding ticket that is yet to be addressed for lost gems in a tournament that crashed last week, I am not even going to attempt any gem spending now.

Support clearly has bigger fish to fry at this point. Please let us know on this thread once it's fixed.

[[S8] Walt]

Good news everyone! You should be able to play without issue now. The team is working on resolving the issue for players who lost energy or Gems, so sit tight!

[samara8]

Yes, can play regular levels now. But still wait for my gems be back. 😜

[kooky panda]

I have merged both bug threads together!