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Thread: I got a problem with new event

  1. #1
    New Resident
    Join Date
    Jan 2017
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    Angry I got a problem with new event

    I finished chapter 2 of new event few hours ago, that means i have upgraded the new building to lv2 right?
    but when i open the game later, i found the new building downgrade back to lv1, but chapter 2 still finished, and at this moment, i cant get any snowflakes from chopping icytrees, what can i do??? spend diamond?
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  2. #2
    Nightclub Owner meme1098's Avatar
    Join Date
    May 2012
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    7,382
    Have you tried a force close?

    If it doesn't resolve itself, maybe try sending a ticket to S8:

    https://support.storm8.com/hc/en-us/requests/new

    Regarding the drops from Icy Trees, no drops are available between chapters, so do as much chopping/collecting before you finish the Chapter.
    In the last few previous Storybook goals this has always been case so I have always kept collecting items during the day before completing the Chapter.
    Accolon of Lorrainne 🔘♌️❌❌{🔷}=============>
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  3. #3
    New Resident
    Join Date
    Jan 2017
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    Quote Originally Posted by meme1098 View Post
    Have you tried a force close?

    If it doesn't resolve itself, maybe try sending a ticket to S8:

    https://support.storm8.com/hc/en-us/requests/new

    Regarding the drops from Icy Trees, no drops are available between chapters, so do as much chopping/collecting before you finish the Chapter.
    In the last few previous Storybook goals this has always been case so I have always kept collecting items during the day before completing the Chapter.
    thanks for your reply.
    I have tired force close, but no good thing happens, will try a report.

  4. #4
    Moderator SpiritWind00's Avatar
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    How did you get on? Please post if you need more help...

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