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Thread: No reply to support request

  1. #11
    Quote Originally Posted by disfan21 View Post
    I tried everything. This is the only app that this is happening to. I play on my ipad air2.

    It's been one week and still no reply from support. Guess nobody cares. I had no problem with farm story 2 or any other app I play. Just farm story.
    Have Support replied to you yet? If not, you can send me your ticket number via private message and I'll help you to check.

  2. #12
    Quote Originally Posted by misspignee View Post
    Hi! I have the same issue too. Theres no response to my ticket request. I need to reset password. Pls help!
    Support takes 5-7 business days to revert. If it has been after 7 business days, you can also send me your ticket number and I'll help you to check as well.

  3. #13
    New Resident
    Join Date
    Mar 2017
    Posts
    2

    No one reply

    No one replied my request for 5 days, please advise,

    [ ] Please transfer my account to my new phone
    Last edited by kooky panda; 03-03-17 at 08:51 AM. Reason: removed ticket number-privacy

  4. #14
    Have you tried using the Login Feature to transfer the games yourself? It's very easy and only takes a few minutes.

    Please see the instructions on post 1 of the New Logon on Feature thread.

  5. #15
    New Resident
    Join Date
    Mar 2017
    Posts
    2
    Nothing happened after I logged into the old facebook account.
    The game rejected my old account.

    Please advise,

  6. #16

  7. #17
    I lost my old account. I want to be able to play it again, but i did not make a storm account back then. I have its storm id, but I never made a password. Is there some way to get it back? Right now I am using a temp account.

  8. #18
    Quote Originally Posted by Revenger365 View Post
    I lost my old account. I want to be able to play it again, but i did not make a storm account back then. I have its storm id, but I never made a password. Is there some way to get it back? Right now I am using a temp account.
    Replied to you by pm.

  9. #19
    New Resident
    Join Date
    Apr 2017
    Posts
    1
    Hello. I haven't received a response since May 25. I'm a bit worried.

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