I have the little tv on the left side of the game screen that offers free food after watching a video...BUT, the video will not load! I have tried for several hours to watch a video, but keep getting an error message. This happens on two games on two devices that I have. Is anyone else having this problem?
![[S8] Regina's Avatar](image.php?s=21aa4a46461ba1eb1831388dbf3b5ed3&u=129&dateline=1472164578 "[S8] Regina's Avatar")
The team is aware of this issue and has been investigating this. Thank you for your patience!Originally Posted by MajicHearts
I have had the same problem for the past 2 days, loosing 4 free spins in both my islands!
Sorry to hear that! Please submit a ticket by filling out this form so support can help you with your account. Thank you!I have had the same problem for the past 2 days, loosing 4 free spins in both my islands!
I tried to watch the free gift video this morning and it worked!!! Thanks!
(I live in ILLINOIS-USA. It's 9:44 AM CST) Thanks again!
Great!
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