Videos not working

[Rynetory2]

Several people have stated it is ALL OF THEM, that start with the loading square and end with, thanks for visiting great content.

This has been already reported. As mentioned above, we are only asking for screenshots of other videos which werent previously reported. We'll post when we have further updates. Thanks for your patience and understanding.

[shigetech]

here is the screenshots you wanted



please fix now

[Rynetory2]

Thanks. I've passed them in.

[twospoons]

Still seeing this problem a lot--mostly it's the food 52 ads shigetech posted. Ridiculously unfair for storm8 to be getting whatever they sell our attention for without holding up their end of the bargain.

More screenshots:

[deekathleen]

Still seeing this problem a lot--mostly it's the food 52 ads shigetech posted. Ridiculously unfair for storm8 to be getting whatever they sell our attention for without holding up their end of the bargain.

Agreed, that is what makes me believe it will never be fixed. I gave up even wasting my time on them now.

[sashacatonline]

Agreed, that is what makes me believe it will never be fixed. I gave up even wasting my time on them now.

Agree with u and have said same thing myself, perhaps contacting the advertisers and telling them would have some effect because nothing else has had any.

[shigetech]

Thanks. I've passed them in.

so what is going on now? I am not seeing any progress regards to the problem mentioned even after screen shots were posted.
Please resolve the issue now while you are receiving free minutes from all of us. This is becoming as scam!!!

[Rynetory2]

They are looking into this. I'll post as soon as I have more news from them. Thanks for your patience and understanding.

[ladysurvivor]

this ad glitch has been happening for months for me. The "ad" counts down from 15, then a green "finish" arrow appears. I click on that and the screen turns white and says, "Thanks for visiting great content," with an x in the corner. I click on that and it takes me back to BS or RS with the processing icon that never stops processing. If I give up and click the back button, it gives me an option to watch another video. If I click on that it displays an "Oops!" error message and locks up the game completely. I have to force close the game with the home button and clear my cache to open it again. This happens every single time! If by some rare stroke of luck I get an actual play store game ad, it works perfectly. I earn the gem and it doesn't lock up my game. I haven't seen one of these in months. It's always the broken ad that I get now. I know it's not my device because it happens on both my android phone and my android tablet.

It's the website ad format that does it, not a play store ad. But a website add comes up every single time, sometimes the same one over and over. Today, these ads were broken for me:

Global Grind
Food 52
Telemundo Deporter (Why? I don't speak Spanish; my settings are all English. So why give me an ad I can't read?)

[Rynetory2]

Thanks. I've passed in the new ads.