Videos not working

[deekathleen]

Its the ads that start with a square box that says loading.
Then they have some sort of article ( refrigerator, composting, etc..) the current one is saying reviewed.com
Crackel is the other one that does it also.
The problem ones all end with, thanks for visiting great content.
None of them work, when the ad is done and you return to the game it just keeps processing.

[Akbratt94]

Hi
I just wanted to say I have the same issue in both Rest. story and Bakery story. It is stuck on the Refrig ad.

[ST4CoolGames]

It's all the ads that start with the centered black box that says "Loading", with a green arrow that's labeled "Finished" that you have to press to end the ad once it's over and they end with "Thanks for visiting great content". Every single one of these ads will return to the game, only for it to get stuck at a spinning "Processing" screen. This is in RS and BS.

These are the ads:

Crackle.com
ZY Stay interesting
Reviewed.com

[Rynetory2]

Thanks Everyone for being so helpful with providing the information which has been forwarded to the team. They are looking into this.

[lalalulu84]

I try to watch videos to get gems in Bakery Story but rewards.com keeps popping up for my video to watch to get gems but when I click the green finish it says processing and it doesn't go away so I have to close the app out and open it back up.

[Rynetory2]

Crackle should also not be a problem going forward. Please let us know if you still get issues from this ad. Thank you.

[deekathleen]

Crackle should also not be a problem going forward. Please let us know if you still get issues from this ad. Thank you.

What about the reviewed.com and the z stay interesting ads?

[Rynetory2]

What about the reviewed.com and the z stay interesting ads?

Reviewed.com is ok but need info for ZY Stay Interesting ad.

[twospoons]

Hey, my ads just worked! I sped up some dishes so I might actually finish the goals, and then I earned 1 gem! (Saving the rest, however many I get, for more dish-speeding later.) Thanks s8!

[Rynetory2]

Great to hear that! Thanks for your update.