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Thread: Videos not working

  1. #181
    New Resident
    Join Date
    May 2020
    Posts
    6
    I think it was a bug

  2. #182
    Yeah, I am having the same issue with the gem videos. Storm8 needs to update this app.

  3. #183
    Host(ess)
    Join Date
    Jun 2019
    Location
    Puerto Rico
    Posts
    14
    Is the developer team even working on this? It seems to be happening for more than 3 years now, with many people complaining but no updates on it.
    prgirl91 on both Bakery Story and Restaurant Story

  4. #184
    New Resident
    Join Date
    Feb 2017
    Posts
    1
    Me too... 😤🤬

  5. #185
    New Resident
    Join Date
    Mar 2019
    Posts
    1
    Kan ook geen video's kijken om gems te krijgen. Heb al meerdere berichten verstuurd maar krijg alleen te horen dat mijn ticket is verlopen. Graag zou ik hulp ontvangen om dit te oplossen.

  6. #186
    Executive Chef
    Join Date
    Nov 2012
    Posts
    2,059
    Have you tried force closing your game? It should help. If not, just wait a little and try to watch the video again, that usually works for me!
    Feel free to add me on any of these games! I play daily!

    ~~~~~~~~~
    Farm Story 2
    Restaurant Story 2
    Dragon Story
    Castle Story
    Restaurant Story


  7. #187
    Host(ess)
    Join Date
    Aug 2020
    Location
    North Carolina, USA
    Posts
    12
    Quote Originally Posted by Paul__ View Post
    Have you tried force closing your game? It should help. If not, just wait a little and try to watch the video again, that usually works for me!
    What do you mean by "force Closing the Game"??
    Happy Cooking
    May God Bless You & Yours

  8. #188
    Executive Chef
    Join Date
    Nov 2012
    Posts
    2,059
    Quote Originally Posted by IrishMustang93 View Post
    What do you mean by "force Closing the Game"??
    It pretty much reloads the game.

    If you are on iOS here is how to force close:

    Device with Home Button:
    Double click the home button
    Swipe up on the Restuarant Story app

    Device without Home Button:
    Swipe up halfway and pause
    Swipe up on the Restaurant Story app
    Feel free to add me on any of these games! I play daily!

    ~~~~~~~~~
    Farm Story 2
    Restaurant Story 2
    Dragon Story
    Castle Story
    Restaurant Story


  9. #189
    New Resident
    Join Date
    Jul 2019
    Posts
    9
    I've noticed the videos to speed up the cooking won't work lately but for me. the error message I get is, "sorry the video can't load right now. Please try again". I'm running on LG stylo 4 Android.
    I thought about uninstalling the games and reinstall??!!

  10. #190
    Executive Chef
    Join Date
    Nov 2012
    Posts
    2,059
    Quote Originally Posted by reba000 View Post
    I've noticed the videos to speed up the cooking won't work lately but for me. the error message I get is, "sorry the video can't load right now. Please try again". I'm running on LG stylo 4 Android.
    I thought about uninstalling the games and reinstall??!!
    You can try to force close the game in the app manager.
    Feel free to add me on any of these games! I play daily!

    ~~~~~~~~~
    Farm Story 2
    Restaurant Story 2
    Dragon Story
    Castle Story
    Restaurant Story


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