Quote Originally Posted by Anikamarie23 View Post
Is anyone having any issues with watching videos for the free gems offer? I watch the videos/advertisement and don't get the free gem. It just says "processing" after the video finishes and won't load. I've already uninstalled and reinstalled my game.
Quote Originally Posted by twospoons View Post
Me too! On other accounts--both fourspoons & sixspoons, in bakery & RS, and not confined to any 1 ad. I'm android.
Quote Originally Posted by Jojocl141587 View Post
Unfortunately my videos are not for gems but the videos for cutting cooking time by 2 hours is doing that as well
Video streaming can be resource intensive. Can you guys check that you have good connection for downstreaming? Try loading your video at different times of the day or use a cellular connection if your wifi connection is congested.