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Thread: Videos not working

  1. #161
    Quote Originally Posted by MissShadyMadea View Post
    FREE GEMS:
    This has been happening to me to, for about a week now.
    OH DARN
    Sorry, the video failed to load, please try again later.
    Over & Over again.
    If storm8 is reading our posts, will you please fix this issue? It would be greatly appreciated!
    Mine is not working either..
    CHICKENnWAFFLES

  2. #162
    New Resident
    Join Date
    Mar 2020
    Posts
    2
    Same here. On Bakery Story AND Restaurant Story I cannot watch ads for gems. Support won't help me. Sent me to forum. HELP!!!

  3. #163
    New Resident
    Join Date
    Mar 2020
    Posts
    2
    Maybe try updating the game? Not sure how to do that.

  4. #164
    Working on my second to third week. I have updated the game, contacted customer service (no help there) and was send to these fourms, Tickets were closed also and asked to come here for help. Gem system isnt working cycles with error message " Sorry, the video failed to load. Please try again later " after 1 min processing. Does the same for shortening watching videos for cooking food as well. ID: Badjuju09. If anyone can help Id be very greatful. (( Restaurant Story ))

  5. #165
    New Resident
    Join Date
    Feb 2015
    Posts
    4
    Videos still not working in RS. Anyway to fix them?

  6. #166
    Rhino Keeper
    Join Date
    Feb 2019
    Location
    The Netherlands
    Posts
    123
    Two weeks later and still not working.

    If you're not going to fix the problem, please remove the free gem icon so I wont get dissapointed every time I'm trying to watch a video.

    And I'm NOT going to buy gems. EVER! Especially not during the coronavirus problem when people, like me, are without work and income.

  7. #167
    New Resident
    Join Date
    Mar 2020
    Posts
    1
    Videos also not working and haven't been for weeks. Also received message from customer support that case was closed and go to this forum. I see it's not helping anyone. Also, notifications no longer work for any of my team lava games.... can't get notified when food is ready. I have notifications turned on in settings!

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