Accidental swipe 😡

[zanzan1331]

I don?t know if you can help with this, but I thought I would try. I started my game and the pop up add for the Autumn Animals Crate came on my screen. I wasn?t expecting it and my finger accidentally swiped the buy button ( or whatever it?s called). I only had 17 gems and it cost me 16. I didn?t want it. Is there a way you can take my prize back and reimburse my gems? It would be greatly appreciated.🙂 Thank you for your help.

[AnnirasSweets]

I don?t know if you can help with this, but I thought I would try. I started my game and the pop up add for the Autumn Animals Crate came on my screen. I wasn?t expecting it and my finger accidentally swiped the buy button ( or whatever it?s called). I only had 17 gems and it cost me 16. I didn?t want it. Is there a way you can take my prize back and reimburse my gems? It would be greatly appreciated.�� Thank you for your help.

For refunds or things of that nature, you'll need to open a Support Ticket with the team.

[pixiegamer]

As Anniras said, please reach out to Storm8 Support.

Note: if you had been intending to spend the gems on (an) item(s) in the current End of Summer sale, and the accidental swipe resulted in your not being able to do so, please also include this detail in your Support correspondence and let them know which item(s) you had been intending to purchase.

[zanzan1331]

For refunds or things of that nature, you'll need to open a Support Ticket with the team.

Thank you for your help.🙂