My videos for free gems has not worked since 12-31-16. I may get one video to play but the next one fails to load. Now I cant get it to work at all. Have turned device off many times. Its the only way to get it off the "proccessing" screen
My videos for free gems has not worked since 12-31-16. I may get one video to play but the next one fails to load. Now I cant get it to work at all. Have turned device off many times. Its the only way to get it off the "proccessing" screen
Please try playing an level, then try the video again.
If you still have this issue, please contact support for assistance.
https://support.storm8.com/hc/en-us
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The same here with me in dragon story. I suddenly didn't receive videos to watch anymore but finally yesterday they apeared back on my screen but they are not working, I have logged out played turned my ipad off but nothing works.
This has been reported, please see this thread :
https://forums.storm8.com/showthread...n-Dragon-Story
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request