Winter Wonderland Event - missing community prize

[funtimes666]

Didn't get my tree either!

[Magdalen63]

My Storm ID is Magdalen63 and I also never received the last community event prize.

[Alida2014]

Mine is also missing. 😢

Same here

[driver1711]

Don't see mine. Had shut game down last night and done 3 restarts this morning.

[WSEagles]

I didn't get the tree either.

[momohuny]

Also missing the final event prize!

[kittyhugs]

I didn't receive my Frosty Tree either. It's not in my cellar, I have deleted and reinstalled the game three times, I have the latest version of IOS installed, and the latest version of Farm Story 2 downloaded. Any news yet as when we will receive it?

Storm ID: kittyhugs

Farm Story 2 name: maggie( the pink bow emoji )may
no spaces between 3 items of farm name; however, there are 15 spaces before the farm name

Device: iPhone 5S

[LadyFencer]

No final community prize for me either, although it doesn't matter much for now as I won't put it out until next Christmas.

[Rynetory2]

Ryn? Any clue why my farm went back to pre-Christmas version?

Same for mine if you're referring to the startup screen and game icon. Maybe because Christmas is over and they want to revert to the usual screen to start this year?

[Rynetory2]

Any news yet as when we will receive it?

It was after business hours when this issue started so the CMs will check/investigate when they get online in a bit. I won't be online but I have asked them to post here if it's fixed so you all can get updated sooner. Crossing my fingers and toes!