Can't get into Farm Story anymore?

[veriberi]

I was able to transfer my Farm to my new iPad Air2 running iOS 10.2 several weeks ago. I have been playing daily until last night when the game wouldn't connect. All my other games work and my internet & wifi are fine. Nothing has changed on my device but Farm Story suddenly stopped working. I've cleared my cache and tried reinstalling but nothing helped. I've sent a form requesting help to Storm8 but wondered if anyone else had this problem while I wait to hear back?

[[S8] Elsa]

Are you able to connect to the game on an alternative wifi source?

[veriberi]

Thanks for your reply, Elsa. Unfortunately, that's not an option.

[[S8] Elsa]

What error message do you see when you try to login to the game? The black screen with the connection error?

[veriberi]

Yes, I get the black screen with the cannot connect error.

[[S8] Elsa]

Unfortunately, we haven't been able to reproduce this on our end. It looks like you were able to play on 1/7?

[veriberi]

I've been using my old iPad to say hi to friends at the Farm but I was hoping to be able to play on my new iPad again so I could give the old one to my daughter. Thanks again for trying to help.

[disfan21]

I have the same problem which started Jan 16th. It also is with my ipad air2. It is not on my end!

[kooky panda]

Try going to settings-safari and clear data, then restart your device to see if this helps.

[disfan21]

Panda, did what you stated and issue is still there